For recruiters and hiring leaders

The seven things you want to know before picking up the phone.

Short and scannable. The story is on the About page and the results are on the Experience page.

What I’m looking for
Director, Senior Director, or Head of Operational Excellence, Business Excellence or Continuous Improvement. Also open to Principal Consultant roles in operational excellence and manufacturing transformation.
Where I fit best
Pharma, biotech, medical device and other regulated manufacturing. Complex external manufacturing and CDMO networks. Multi-site and multi-country operations. Organizations where the OpEx function has to work through partners and matrix relationships rather than direct reporting lines.
Current role
Principal Business Excellence Manager, External Manufacturing, Hoffmann-La Roche Ltd.. Mississauga, Canada, since 2023.
Industries and geography
Electronics, biotech and pharma manufacturing across India, Malaysia, Singapore and Canada.
Work authorization
Canadian Permanent Resident, based in Mississauga, Ontario. No sponsorship required and no relocation needed for Canada-based or Canada-remote roles. Comfortable with substantial international travel.
Availability
Currently employed and exploring selectively. Happy to have an exploratory conversation under confidentiality.

Scope I’ve carried

Director-level scope, in practice.

  • Business Excellence across a global network of 180+ external manufacturing partners
  • Governance of a CHF 52M+ cost-of-inefficiency opportunity pipeline, with CHF 400K+ in hard savings delivered
  • Site-wide continuous improvement during a rapid biologics scale-up
  • Operational Excellence function for two Singapore sites, leading a team of continuous improvement specialists
  • 300+ practitioners developed, 50+ formally certified

Methods, domains and tools

Operating systems and methods

  • Lean management systems
  • Lean Six Sigma
  • DMAIC
  • A3
  • Kaizen
  • Value stream mapping
  • Gemba
  • Daily management
  • Leader standard work
  • SQDEC
  • FMEA
  • Root cause analysis
  • CAPA

Domains

  • GxP-regulated operations
  • CDMO governance
  • Supplier scorecards
  • Technical transfer PMO
  • OTIF and inventory
  • Warehouse and 3PL

Digital and analytics

  • Tableau Cloud
  • Power BI
  • Minitab
  • Monday.com
  • Airtable
  • Smartsheet
  • n8n
  • MES
  • IoT
  • Predictive analytics
  • AI-supported root cause analysis