Building better manufacturing systems — before automating them.

I lead Business Excellence across Roche External Manufacturing: 180+ contract manufacturing partners on one side, Quality, Supply Chain, Technical Operations, Procurement and Finance on the other. None of the partners report to me. The results still have to land.

• Built and govern a CHF 52M+ cost-of-inefficiency opportunity pipeline identified across External Manufacturing, including approximately CHF 11M in supply chain optimization and CHF 5M in partner Lean opportunities, each with named owners, financial logic and milestones.
• Redesigned the external artwork management process across ALPIN and WebCenter for a commercial biologic, reaching zero stockouts, zero backlog and zero write-offs in the tracked process after implementation.
• Designed partner performance governance across the 180+ partner network: supplier KPIs, scorecards, operating reviews, risk escalation and corrective-action tracking that convert partner issues into decisions, owners and recovery dates.
• Shaped digital SQDEC and tiered management routines, moved performance reporting to Tableau Cloud, built CDMO performance databases and dashboards, and led PMO for technical transfer.
• Coach cross-functional teams in root cause analysis, A3 and Lean Six Sigma as a designated RCA mentor.

I joined during a rapid biologics scale-up with site productivity near 40% and revenue commitments already made. I led site-wide continuous improvement through the PPI Business System, with a team of continuous improvement and supply chain analysts.

• Raised site productivity from approximately 40 percent to over 90 percent in roughly eight months.
• Improved OTIF by approximately 40 percent and reduced inventory by approximately 60 percent through end-to-end flow redesign and pull-based replenishment.
• Led warehouse and 3PL optimization generating approximately USD 95K per month in expense savings, alongside USD 230K+ in annual hard savings from smart manufacturing initiatives.
• Reduced downtime by 30 percent and improved cycle time by 25 percent across targeted production processes.
• Led the site-wide Quality Begins with Me program, embedding quality ownership into frontline and leadership routines; certified 8 employees to Six Sigma Green Belt.

I ran the operational excellence function for two Singapore sites with five continuous improvement specialists, across build-to-order, configure-to-order and engineer-to-order electronics. High mix, complex assembly, and mostly running in batch when I arrived.

• Converted 15 complex manufacturing cells from batch production to single-piece flow, reducing WIP by 92 percent.
• Improved OEE from 32 percent to 56 percent and throughput by approximately 60 percent between 2015 and 2021 through loss analysis, standard work, flow redesign and bottleneck removal.
• Led 54+ Kaizen events and 32 major Lean Six Sigma initiatives generating USD 900K+ in annual savings.
• Built and executed smart factory roadmaps using the SIRI digital maturity framework, connecting Lean foundations with IoT, MES, automation and predictive analytics.
• Led the Behaviour Based Quality program, moving quality from inspection thinking to observable behaviors embedded in leader standard work and daily management.
• Developed 300+ employees through Lean Six Sigma training and coaching; 50+ formally certified across Green Belt and Black Belt pathways.

My first job. Time studies, MOST analysis, motion analysis, ergonomics and line balancing on electronics assembly lines in India and Malaysia. It is where I learned to watch the work before changing it.

• Reduced cycle time by approximately 15 percent through MOST implementation and SIMO motion analysis in assembly operations.
• Improved throughput by approximately 20 percent through work cell redesign, line balancing and flow optimization.
• Built an overall labor efficiency tracking system for roughly 3,000 technicians.